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Wayzata is a premier suburb located 11 miles west of downtown Minneapolis. With a population of 4,500 people, Wayzata is a tight-knit community which is known for its vibrant downtown and picturesque setting on Lake Minnetonka. A popular destination for visitors, Wayzata’s downtown is home to a number of specialty shops, boutiques, professional services, and restaurants.

Thursday, September 18, 2014

Wayzata Chamber of Commerce seeks Director of Membership Services

The Wayzata Chamber is currently looking for a Director of Membership Services:

Position Description | Membership Services Director
Job Title Membership Services Director
Position Type Full-time, exempt (salaried)
Pay and Benefits Salary and benefits package commensurate with experience
Location Wayzata, Minnesota

Primary Responsibilities

Membership Retention & Engagement
  • Develop and foster relationships with Chamber members and key stakeholder
  • Maintain a retention rate of 85% or otherwise designated
  • Educate members on benefits offered, promotional and sponsorship opportunities, and relationship building in order to ensure success
  • Collaborate with Membership Engagement Committee to retain current membership base and enhance member engagement opportunities
  • Work with Ambassador Committee to welcome and encourage new member involvement
  • Develop and implement member retention strategies
Membership Development
  • Grow membership base through the strategic recruitment of new members
  • Prospect development and maintenance of Master Prospect List
  • Meet designated budgetary goals outlined by board of directors
  • Consistently communicate Chamber brand and promote organizational mission to members, prospective members, and the greater community
  • Collaborate with Membership Development Committee to recruit new members and develop growth strategies 

Event Planning & Program Development
  • Plan, coordinate, and recruit sponsors for Member Networking Opportunities (Luncheons, Seminars, Networking Events, New Member Breakfasts, etc.) 
  • Manage all Young Professionals activities (events, sponsorship recruitment, and member engagement)
  • Manage all Wayzata Women in Business activities (events, sponsorship recruitment, and member engagement)
  • Facilitate Lunch Net program
  • Coordinate and schedule Ambassador Visits 
  • Coach member event hosts for successful implementation of events 
  • Plan the Roger Miller Golf Classic. Recruit sponsors and golfers. Meet revenue goals. Gather prizes for awards ceremony.
  • Manage street banner program
  • Manage online banner program
  • Collaborate with Chamber President on the Exceptional Service Award of Excellence program
  • Assist staff members with sponsorship recruitment, member participation, and execution of Community events: James J. Hill Days, Chilly Open, Wayzata Art Experience, and Summer Concerts
Administrative 
  • Update membership materials annually (membership application, membership brochure, sponsorship listing, committee listing, folders, videos, etc.) 
  • Maintain member database (ChamberMaster) and Email database (Constant Contact) 
  • Manage accounts receivable, member billing, member renewal process, and collections 
  • Generate membership reports using ChamberMaster 
  • Answer phone calls 
  • Greet and help Depot visitors
Skills & Qualifications
  • Bachelor's degree required
  • Ability to build relationships and connect with a wide variety of people
  • Sales, fundraising, sponsorship and revenue generation experience
  • Creative thinker in problem solving and project planning
  • Marketing and communications experience
  • Excellent verbal and written communication skills
  • Strategic thinker with an entrepreneurial perspective
  • Self starter with ability to work independently or within a team
  • Exceptional work ethic and professional presence
  • Volunteer management and committee work experience
  • Outstanding planning, organizational, project management and follow-through capabilities
  • Ability to manage multiple projects and meet deadlines
  • Ability to provide exceptional customer service to members and non members alike
  • Proficiency with current computer and online-based marketing programs (Microsoft Office , Facebook, Twitter, and LinkedIn)
  • Promoter and supporter of small business and shopping local
  • Chamber or association experience preferred, but not required
  • Photoshop and video production experience a plus
  • Valid MN Driver's License, and must be willing to travel locally
  • Ability to lift and carry 50 lbs
  • Assist with other duties as needed 
Interested candidates should send a cover letter and resume by Monday, September 22, to:

Becky Pierson, Chamber President
Greater Wayzata Area Chamber of Commerce
402 E. Lake Street
Wayzata, MN 55391
bpierson@wayzatachamber.com

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